Liability Framework
1. Overview
This document defines the liability framework for 45Black Limited's regulatory data infrastructure services. It clarifies:
- What we are liable for
- What we are not liable for
- Maximum liability limits
- How liability interacts with professional indemnity insurance
2. Types of Liability
2.1 Website Use Only
Applies to: Visitors browsing 45black.tech without a service agreement
Maximum Liability: £100
Scope:
- Information accuracy on website
- Availability of website
- Links to external resources
See: Terms of Service for full website liability terms
2.2 MCP/API Service Use
Applies to: Clients with signed service agreements using our MCP/API infrastructure
Maximum Liability: £1,000,000 (professional indemnity insurance limit)
Scope:
- Data accuracy errors
- Processing failures
- API availability (subject to SLA)
- Verification errors
See: Professional Indemnity Terms for coverage details
3. Covered Liabilities
What We Are Liable For
3.1 Data Accuracy
- Incorrect extraction of obligations from source legislation
- Wrong provision text or references
- Incorrect temporal tracking (commencement/repeal dates)
- Failed amendment application
3.2 Processing Errors
- Stakeholder grounding failures
- Provenance linking errors
- Verification status incorrectly assigned
- Graph relationship errors
3.3 Service Availability
- API downtime below SLA commitments (service credits apply)
- Data corruption or loss
- Security breaches causing data exposure
3.4 Professional Negligence
- Failure to exercise reasonable care in data processing
- Failure to follow documented methodology
- Errors in implementation of technical standards
4. Excluded Liabilities
What We Are NOT Liable For
4.1 Client Interpretation
We are not liable for:
- How you interpret obligations for your specific circumstances
- Legal advice or guidance (we provide data infrastructure, not legal counsel)
- Compliance decisions based on our data
- Application of obligations to specific schemes or situations
You must: Consult qualified legal counsel for legal advice.
4.2 Indirect and Consequential Losses
We are not liable for:
- Lost profits or revenue
- Business interruption costs
- Opportunity costs
- Damage to reputation
- Regulatory penalties or fines
- Third-party claims against you
- Punitive or exemplary damages
4.3 Third-Party Actions
We are not liable for:
- Decisions by regulators (TPR, FCA, ICO)
- Court judgments or legal proceedings
- Changes in regulatory interpretation
- Third-party auditor conclusions
4.4 Force Majeure
We are not liable for failures caused by events beyond our reasonable control:
- Natural disasters
- War, terrorism, civil unrest
- Government actions
- Internet infrastructure failures
- Cyber attacks (beyond reasonable defenses)
- Pandemics or public health emergencies
4.5 Client Actions
We are not liable for:
- Misuse of API or services
- Violations of acceptable use policy
- Excessive or abusive requests
- Client infrastructure failures
- Data provided by you that is inaccurate
4.6 Known Limitations
We are not liable for failures where:
- We clearly documented limitations
- You were notified of issues in advance
- Verification status was
warningorfailed - Data was marked as provisional or beta
5. Limitation of Liability
5.1 Maximum Aggregate Liability
Per Client, Per Year: £1,000,000 (our professional indemnity insurance limit)
Multiple Claims: Claims arising from the same root cause are treated as a single claim for limit purposes.
5.2 Proportionate Liability
Where losses result from multiple causes (our error + your interpretation), liability is apportioned based on:
- Degree of fault
- Contribution to loss
- Reasonable reliance vs. independent judgment
Example:
- We provide incorrect obligation text (our fault: 40%)
- You fail to verify against source legislation (your fault: 60%)
- Proportionate liability: We pay 40% of direct loss (up to limits)
5.3 Time Limits
Notification: Claims must be notified within 30 days of discovery
Legal Action: Claims must be brought within 12 months of discovery, or 3 years from the date of the error (whichever is earlier)
Late claims are time-barred.
6. Mitigation Duties
6.1 Your Duty to Mitigate
To maintain liability coverage, you must:
- Report errors promptly (within 7 days of discovery)
- Take reasonable steps to limit losses
- Cooperate with remediation (provide access, information)
- Not exacerbate damages through inaction or delay
Failure to mitigate reduces our liability proportionately.
6.2 Our Duty to Remedy
When liable, we will:
- Correct errors in data infrastructure within 48 hours (Severity 1)
- Provide workarounds if immediate fix not feasible
- Reimburse direct losses up to liability limits
- Prevent recurrence through systemic fixes
7. Insurance and Liability Interaction
7.1 Professional Indemnity Insurance
Coverage: £1,000,000 per claim / aggregate
Insurer: Hiscox Insurance Company Ltd.
Policy Number: [POLICY_NUMBER]
Claims Process:
- Claims under £10,000: Handled directly by 45Black
- Claims £10,000-£1,000,000: Referred to insurer
- Certificate of Insurance: Available on request
7.2 Subrogation
If we pay a claim and later recover losses from a third party (e.g., upstream data provider), you are entitled to proportionate recovery after costs.
8. Specific Liability Scenarios
8.1 Data Breach
If we suffer a data breach:
- Notice: Within 72 hours of discovery
- Liability: Limited to direct costs of breach response (credit monitoring, notification)
- Exclusion: No liability for consequential losses (reputation, regulatory penalties)
Your Data: Since your client data never passes through our systems (MCP/API architecture), breach risk is minimal.
8.2 Regulatory Penalties
Scenario: You receive a regulatory penalty based on reliance on our incorrect data
Our Liability:
- Reimbursement of penalty amount: NO
- Reimbursement of reasonable costs to defend/appeal: YES (up to £50,000)
- Provision of supporting evidence: YES (corrected data, expert explanation)
Why: Regulatory compliance is ultimately your responsibility. We provide tools, not guarantees.
8.3 Service Unavailability
API downtime exceeding SLA:
- Service credits automatically applied (see SLA)
- Direct losses (e.g., cost of alternative data source): YES (up to monthly fee)
- Consequential losses (e.g., delayed work): NO
8.4 Verification Failures
Scenario: Obligation marked as passed verification but contains error
Our Liability:
- Error in data: YES (full liability)
- Error in your application: NO
Scenario: Obligation marked as warning or failed and you relied on it anyway
Our Liability: NO (you were warned)
9. Dispute Resolution
9.1 Escalation Process
Disputes about liability follow this process:
- Informal resolution (7 days): Good faith discussion
- Formal claim (14 days): Written claim with evidence
- Senior review (7 days): Management assessment
- Mediation (30 days): Neutral mediator appointed by mutual agreement
- Arbitration (binding): If mediation fails
- Litigation (last resort): English courts
9.2 Expert Determination
For technical disputes (e.g., was the data extraction correct?):
- Expert appointed by mutual agreement
- 30 days to render opinion
- Binding on both parties (unless fraud or manifest error)
- Costs split 50/50
10. Liability Caps Summary
| Service Type | Maximum Liability | Coverage Type |
|---|---|---|
| Website use only | £100 | Direct losses only |
| API service (standard) | £1,000,000 | Direct + mitigation costs |
| API service (enterprise) | Negotiable | Per agreement |
Exclusions apply — See Section 4 (Excluded Liabilities)
11. Warranties and Disclaimers
11.1 What We Warrant
We warrant that:
- Services will be performed with reasonable care and skill
- Data is extracted from Crown Copyright XML sources
- Provenance links are maintained
- Security measures are reasonable for the service type
11.2 What We Do NOT Warrant
We do not warrant:
- Fitness for purpose — Suitability for your specific use case
- Accuracy — Absolute correctness (only reasonable care)
- Completeness — All possible obligations are captured
- Legal sufficiency — Compliance based solely on our data
- Uninterrupted service — 100% uptime
12. Third-Party Claims
12.1 Indemnification by 45Black
We indemnify you against third-party claims arising from:
- Our intellectual property infringement
- Our violation of data protection laws
- Our gross negligence or willful misconduct
Limit: Same as general liability (£1M)
12.2 Indemnification by You
You indemnify us against third-party claims arising from:
- Your misuse of services
- Your violation of law using our infrastructure
- Your breach of service agreement
- Your infringement of third-party rights
Your Limit: Unlimited (your risk, not ours)
13. Liability for Sub-Contractors
We may use sub-contractors (e.g., hosting providers). We remain liable for:
- Their acts/omissions as if our own
- Subject to same liability limits
- You deal only with us, not sub-contractors
14. Survival
Liability provisions survive:
- Termination of service agreement
- For claims arising during service term
- For the limitation period (3 years)
Claims must be notified before expiry.
15. Governing Law
This liability framework is governed by the laws of England and Wales.
Disputes subject to exclusive jurisdiction of courts of England and Wales.
16. Relationship to Other Terms
This framework supplements:
- Service Agreement (commercial terms)
- Professional Indemnity Terms (insurance coverage)
- Service Level Agreement (operational commitments)
In case of conflict, specific terms prevail over general.
17. Contact
Questions about liability framework:
Email: wills.crump@45black.tech
Company: 45Black Limited, Company No. 16860363
Address: 20 Wenlock Road, London, England, N1 7GU